The Dawn of the REDBAND Collective

redband collective

Like wildfire, the news spread quickly throughout the AV industry at the end of August that the REDBAND bloggers group collectively decided that it was time for things to change. The individual efforts contributed by each of the REDBAND members had brought a certain amount of notoriety that caused the founder of the group, Christopher Neto, to realize that the original vision he had for this cooperative was surpassing expectations.

When InfoComm 2014 rolled around in June, conversations started to explore where the future of REDBAND could go and the group was presented with some incredible opportunities. This was the final jolt to the system that forced these thought leaders to look at their current circumstances and make a decision as to where REDBAND wanted to be in the AV media world.

REDBAND was founded on the principle of transparency. We have been a faction of AV professionals that wanted to shine the light on the issues and topics that others might let slide or avoided completely. We sought to bring the working professional perspective and expose the fluff marketing materials for what they were. That part of REDBAND will never end, and neither will our open communication about our mission and who we are.

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InfoComm 2014 Recap

ic14If you weren’t one of the nearly 40,000 people who attended InfoComm 2014 then you missed out on fantastic technology, amazing people and not too terrible weather.  This year, for the first time since I’ve been going, there didn’t seem to be a prevailing new technology, unless you consider a handful of dynamic collaboration products to be a prevailing technology.

After the years of digital switching, convergence and 4K, this year’s show seemed to offer an improvement to a lot products that were released in previous years, as well and more solutions for similar applications coming to the table. I’ll take you through the highlights of what I liked at InfoComm 2014

As you might have recalled, I wrote about setting out in search for a practical AV solution, not overly worrying myself with seeing all the “latest and greatest” technology that is available, as most of it is outside the scope of my applications anyways. I took a few days to look at specific product categories both from the big booths as well as the small booths before ultimately concluding this year it was all about evolution, not revolution. So without committing to any specific products here are a few things that were big winners for InfoComm 2014:


Collaborative products were everywhere. In corporate settings it enhances productivity, in education applications it enables paradigm shifting “flipped classrooms.” Collaboration products are ideal for large and small rooms alike. Whether it’s wired pods where users can choose to show their content, or wireless display software or hardware designed to allows for full BYOD connectivity without the wires and the hassle in huddle rooms and small meeting spaces, the ability to quickly share content from devices other than installed computers was a big hit this year even allowing them to dynamically arrange, access and edit content.

Soft Codec Integration

With more and more customers adopting Microsoft Lync, and organizations still not able to fully stamp out consumer communication platforms such as Google Hangouts, Skype, OoVoO and the like the importance for high quality products to interface with these platforms has reached a boiling point. For a while there was one company that was ahead of the curve, Vaddio, offering USB PTZ cameras, and the AV bridge to work with computer based applications. This year, however, there were many companies that offered soft codec integrative capabilities. From full room systems designed to work with Lync, to affordable PTZ cameras that plug in via USB.

Laser Projectors

I’m not a huge fan of heights. Don’t get me wrong, I don’t freak out in a car on a bridge, or become terrified when staying in a top-floor hotel, but the idea of being in a lift, or on a tall ladder causes me to cringe. I was really excited about lampless projectors last year, like really excited. Unfortunately I was let down by units that weren’t bright, had terrible contrast ratio and appalling color depth. I understand there were limitations of the strength of the laser that could be used, but it was so disappointing.  This year, however, I was pleasantly surprised by the beauty, depth and richness of the images coming from lampless projectors, ranging from small, low-lumen projection systems to 12,000 ANSI Lumens, 4K, laser projectors. The inner acrophobia suffering part of me is thankful the days where I must climb a tall ladder, or get on a shaky lift for routine, frequent, maintenance is coming to a end.

Hopefully you got a high-level overview of what InfoComm 2014 was all about. Obviously I could write significantly more at lenght about specific products and applications that I thought were absolutely perfect and others that weren’t. If you’re interested in more, please feel free to contact me and I’d be happy to chat with you about it.


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InfoComm Pre-Show Roundup: #InfoComm14 #AvSelfie song, my preview and more

InfoCommInfoComm is literally around the corner, as in less than a handful of days away, now. This time tomorrow, I’ll be in an airplane headed to the desert for a few days of relaxation before the frantic trade show. So I thought I’d make a list of what I’m most interested in seeing, from a practical, ready-to-implement standpoint, this is a shortened list and you can read my full InfoComm Preview on New Bay Media’s AV Network.

Full BYOD support: Looking for simple, easy to use switching and videoconferencing for smaller conference rooms. I think Vaddio’s Groupstation could be a real winner here.

Microsoft Lync compatibility: Looking to see more options and better quality lync integration- Crestron RL, PolyComm’s CX8000 to name a few.

Big data: Looking for the evolution of data-rich remote management systems- what will the next versions of Extron, Crestron and AMX’s remote systems offer?

Micro speakers: Looking at line array micro speakers, premium sound with a near invisible footprint.

Lampless projectors: Looking to see higher-lumen, better quality from lampless projector manufacturers.

If you’re going to InfoComm, I’d love to hear what you’re looking for this year. Also, be sure to attend the AVNation/RedbandAV tweetup to meet fellow AVTweeps, I’ll be there. If you’d like to get together outside of the tweetup, I have some free time and would love to chat, feel free to contact me.

Also, I’ll be posting daily, sometimes multiple posts a day, at AVNetwork; be sure to stay up-to-date with AVNation daily podcasts which you can find on AVNation.TV. One big thing to keep your eye on will be the AvNation/Redband exclusive Net Neutrality panel featuring panelists from LifeSize, Avaya and Blue Jeans Network, you can find more information here.

And finally, one thing that will be taking the show by storm is the #AVSelfie, if you’re wondering what is is or why its a big deal, you should probably read all about it here. In that vein, Phillip “HiPhi” Cordell, of did what he does best, and recorded the AV Selfie Song, which you can play below. The original can be found here.

image courtesy of

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Barco ClickShare: One click to rule them all?

barco clickshareWith InfoComm rapidly approaching, here in just a few days, I’ve finally gotten my hands on the third and final wireless display unit I wanted to test from last year’s InfoComm, the Barco ClickShare. The other two units I’ve taken a look at already are Crestron’s AirMedia and Christie’s Brio. I still believe we’re in the genesis of wireless display, and I look forward to these units evolving over time, like all technology does. I must admit, I really liked the Barco ClickShare units I tested, the CSM-1, the small, and the CSC-1 the large; both functioned well and with two different sizes each with different levels of functionality, the Barco ClickShare seems like it could be a real solid platform. Here’s some more details:

Couldn’t Get Enough:

  • Frame rate: One problem I’ve had with other wireless display units is choppiness, or lag, in display. The Barco ClickShare flawlessly played a youtube video from my laptop, something that other wireless display units had significant trouble doing. There was no choppiness, or lag, and the audio synced with the video flawlessly, separating this device from its competition, as a true all-in-one solution for a smaller conference room or meeting space.
  • Admin console- The device administration interface was easy to navigate and feature rich, allowing the administrator to not only change the Barco ClickShare splash screen appearance and device settings such as IP address, but also see which Buttons are connected, and which Buttons need to be re-paired with the base station; as well as upload new firmware and sift through logs for troubleshooting purposes.
  • Mirroring lag- The Barco ClickShare mirrors the connected device’s desktop for mac and windows machines. The lag is negligible, to the point where I had no difficulty performing software training using the device, and real time document editing with a room full of people.
  • Physical Size- The Barco ClickShare comes in two models, each with different features and available functionalities. A comparison between the two models can be found here . The smaller unit, the CSM-1 is an ideal size for small huddle rooms and medium-sized conference rooms, where a full rack might not be available. The unit is small enough to fit behind a display, and in my testing I affixed it to the back of my flat panel monitor.  The larger unit, is a bit bulkier, standing over 1 RU in height, and not a full width. Although it could easily be set up on top of a credenza or other AV furniture in a conference room.
  • Connectivity- The Barco ClickShare connection is made between the Button and the BaseUnit, meaning it transmits separate of the network. This is ideal for organizations with strictly guarded networks, or where interfacing with the network team can be difficult. The connection between the Button and the Base Unit in the Barco ClicksShare uses AES encryption for the content and standard WPA2-PSK authentication for when connecting to the SSID given by the Base Unit for mobile connections. 

It Was Alright:

  • Mobile- The Barco ClickShare allows iOS and Android devices to connect and wireless display certain types of content utilizing free apps from the App store and Google Play store respectively. One must first download files into the ClickShare app, then connect their device to the ClickShare SSID, once done they can display their content to the screen wirelessly. The Barco ClickShare mobile app also allows the presenter to whiteboard, or annotate on top of documents and photos.  The CSC-1 offers the ability to fully mirror iOS devices with the purchase of an additional piece of hardware, the ClickShare Link.
  • Easy to use- Thought it isn’t a purely wireless solution, since the Barco ClickShare requires a USB Button, the system is very easy to operate. Users connect the USB Button to their computer, and open the corresponding application (Mac or Windows), and then they can press the Button to wirelessly transmit their content to the display. Users do not need administrative privileges on their machine to operate this software, and there’s nothing to download, per se, allowing full BYOD support without worrying about users’ roles and permissions on their computers.
  • Collaboration- The CSC-1 allows multiple devices to simultaneously display on the screen and offers dual screen support, allowing users to collaborate in real time with up to four presenters simultaneously displaying content. The CSM-1 allows only a single device to display, and does not offer dual screen support.

Didn’t Like it at All

  • Native iOS mirroring- unfortunately, this unit doesn’t offer iOS mirroring out of the box, additional hardware is required. While it supports a variety of file types and integrates with drop box to allow you access your files, the one request I have from the majority of my clients is for wireless iPad mirroring. Allowing presenters to use third party apps and mirror the screen would be a real benefit for this hardware, though I understand the limitation is often on the mobile operating system.

All in all I loved the Barco ClickShare, at approximately $1750, the CSM-1 is ideal for small conference and/or huddle room spaces, offering full capabilities for displaying documents from mobile, and full mirroring without lag from notebooks. The CSC-1 expands the CSM-1’s functionality, allowing four users to simultaneously display content, and offering simultaneous audio and video synchronization, and at $3950 doesn’t necessarily price itself out of the market, even for smaller institutions like mine.

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Taking the Christie Brio for a Spin

Christie BrioAlmost a full year ago, I wrote a post about my biggest disappointments from InfoComm The first item on my list was the lack of a true enterprise wireless display solution at an affordable price.  There are a ton of manufacturers with wireless display solutions some are somewhat impressive, others are not quite impressive. Some of them are absolutely perfect but only work with specific hardware, others only certain file types. One, just one of my points with the failure of wireless display devices was the pitifully low frame rate. I spoke in broad generalizations about it in the post and Christie, a manufacturer of high quality projection and other pro AV equipment, reached out to me on twitter regarding the frame rate of the Christie Brio wireless gateway.

After almost a full year, they’ve kept in touch and finally sent me a Christie Brio unit to connect and take for a whirl. I’ve taken similar products for a test drive to see if it would be a good fit for my enterprise environment, most recently I spent a week with the Crestron AirMedia device. So here’s what I liked and didn’t like about the Christie Brio.


  • Admin interface: The administrative interface for the unit is incredibly intuitive and easy to use. Whether you need to access the ADMIN console to change an IP address, or create a splash screen the interface is easy to use, even without documentation.
  • No Lag on Powerpoint: One of my biggest gripes about other wireless display devices has been the lag on display static content. With the Christie Brio I was able to use the same .pptx file that caused significant lag on other wireless gateways without any difficulty. The Christie Brio even handled powerpoint transitions well (not that I advocate using ppt transitions).
  • Minimal mirroring lag: The Christie Brio handled desktop mirroring very well. I feel confident I could use the Brio to wirelessly mirror my desktop in a conference room and complete software training without much, if any, difficulties caused by lag. This makes it the ideal device for several of the smaller locations I have on our campuses.
  • Meeting Manager: I absolutely loved the Christie Brio meeting manager interface, allowing me to control which connected device was displaying as well as full screen, or collaborative displaying (viewing up to four sources simultaneously). Meeting manager allows everything to be selected virtually, or you can integrate the device with a control system and bypass meeting manager.
  • Whiteboarding: One of the things that I really like about the Christie Brio is the whiteboarding capability. This functionality makes the Christie Brio ideal for huddle rooms and small conference rooms where there may not be enough space for a digital display as well as a whiteboard. Also, it is an incredible feature when hosting a meeting, making it ideal for collaboration. It requires a touchscreen monitor to operate to the full functionality, but from the meeting manager it can be done using the mouse, it just isn’t as precise.


  • Video Lag: As somewhat expected, there was slight video lag and frame rate issues when displaying a video from youtube, via a laptop, wirelessly to the device. I was watching a music video and there was noticeable the artist’s mouth didn’t match up with the words, and was a bit behind and often the video was choppy; but the Christie Brio handled wireless full rate video better than anything I’ve tested that is a ProAV product.
  • VLan issues: One of the things I loved most about the Crestron AirMedia was the way it handled IP addressing. With the Christie Brio I’m not able to plug the device into an existing LAN port (let’s say 10.28.X.X) and connect to it natively from my tablet or phone which are on our enterprise wireless network (let’s say 10.246.X.X). This is not uncommon, but It would have been a real benefit. According to the documentation if an iOS device resides on the same network as the Christie Brio it can transmit via the built in ios/osx Airplay feature. This is where it would have been extremely beneficial. These devices can be placed on the same network via configuration changes to network switch, however, if you want to involve your IT department; it just didn’t make sense for the limited amount of time I had the device.
  • Physical Size: The Christie Brio is a full RU device. While it is significantly larger than other wireless display devices I’ve tested, it does a lot more, including two wired inputs. This one RU device does a lot and makes it the ideal appliance for an integrated huddle room, however if you’re just looking for a device to hide behind a display it might be oversized.


  • Mobile Integration: The Christie Brio handles wireless display of ios devices natively through Airplay, users can find the Brio, or whatever name has been assigned, in their list of airplay capable devices if the units are connected to the same network. Unfortunately, since the Christie Brio doesn’t have the ability to connect to a wireless network. In my location, wired and wireless networks are on separate Vlans, preventing me from connecting to the device from an ios/osx device out of the box. These issues can be overcome by changing some settings on the network switch to enable multicasting, you’d just have to have your network team change the port address if this is the case. For Android devices, the only way to wirelessly display is to incorporate a miracast device, which would likely have to be adapted, since there is no support for HDMI connectors on this box.

All in all I found the Christie Brio offered a lot more functionality than other devices I’ve tested, and for the most part eliminated concerns about lag and stutter. It worked better in almost every application than the Crestron AirMedia did, but at roughly 5 times the price, I’d expect it to. This unit certainly isn’t a blanket winner for me, especially with its issues handing mobile out of the box, but I could see it being a winner for a select few projects, provided there’s room in the budget for it. My biggest disappointment in this unit is that it requires additional hardware to operate android devices, and network equipment configuration changes to enable native airplay to the unit, or an Apple TV if these configurations cannot be altered.  

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Strategy vs Planning

business planI sit in a lot of meetings, I mean a lot of meetings, whether it is in the capacity as technology manager for a university, a writer, or an independent consultant working with education, house of worship and corporate clients, there’s a common thread: the consistent confusion of the differences between strategy and planning. . This problem certainly isn’t unique to audiovisual or information technology (IT) fields as corporations often struggle with this in communication and marketing as well. 

When sitting with clients, again regardless of the capacity, I like to first flesh out their requests and get a picture of what their request looks like five years down the road. I want to know their plan, and see how I can design a system, or change a process, to meet their long-term goals. This helps me determine exactly what their plan is, what they want to implement and most importantly what they want to accomplish.

Don’t get me wrong, it is very important to have a plan. It’s important for everyone in leadership to know, or at least have a targeted vision, of what their department looks like five years down the road, ten years down the road etc. This is how companies grow and profitability expands, but the plan certainly isn’t the primary focus.

More important than the plan,  is the strategy. If the plan is the “what” in what the department and/or company looks like in five, ten or fifteen years then the strategy is the “why” it looks that way. Often times, executives build five and ten year plans that seemed to be arrived at by throwing darts at a bunch of different ideas; which results in a scattered list of strategic initiatives which reads like a list of projects.

Developing a holistic strategy makes long term planning easier and more accurate. Each initiative or goal needs to have a measurable connection to your department or organization’s strategy. Five and ten-year plans are often more accurate and reliable when they are tied to the organizational strategy and core values than if they are just a list of projects to complete and goals to check off.

Spend more time developing a complete strategy and let that be the reason and the guide for long term plans. After all, long term plans are just a blueprint to execute your strategy.


Image credit: LexisNexis

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Google to develop modular smart phones in Project Ara

In September of 2013 Phoneblocks popularized the idea of modular mobile phone technology. I’m sure they weren’t the first to have the idea, but their marketing campaign was my first interaction with the idea of modular technology.

The idea of swapping, and upgrading, of components such as cameras, batteries, processors and storage instead of throwing away an old, or non-working phone allows consumers to have more flexibility and reduce electronics waste, one device at a time.

Google entered the modular mobile phone market, unveiling their plans for Project Ara; a device which would have different modules that would be secured into a metal frame by magnets. Each separate module would have a unique purpose and would offer consumers greater potential for customization, allowing them to choose the modules that best suit them.

Project Ara is taking customization to the next level, the unit could potentially employ eye tracking and heart-rate sensors to monitor the user’s level of frustration. As stress increases the configurator app will whittle down the choice to ease the decision making process, said Paul Eremenko, the head of Project Ara (as quoted in the Wall Street Journal).

There’s no telling what the true market would be for this product. Rajeev Chand, who is the head of the research at Rutberg & Co., an investment firm, says “there may not be consumer market for this.” I’m no prognosticator, but this seems like it could be exactly what the consumer smartphone market needs. Many people I’ve spoken with indicate they are seeking to upgrade their phone solely because it is slow, or the screen is cracked. Allowing them to swap out individual components could save the consumer hassle and money.

Modular smartphones also allow users to customize their device based on what’s important for them. “We want it to be like an app store,” Kingham Gabriel, Deputy Director of Google’s Advanced Technology and Projects Group said “You may want a blood sugar monitor and a cigarette lighter on your phone. Why should you not have it?” I’d wager to guess this will be a hit, although I can’t yet envision a need for a cigarette lighter on a phone.

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My week with AirMedia

Crestron AirMediaLike every designer, technician and technology manager I am often asked about the possibility of wireless display; because it’s incredibly difficult to connect a cable to a port on a device, or so my clients say. So in effort to appease my clients within the University where I work, and also the ones outside the university, I’ve taken to looking at a few wireless display (or “wi-di” as some people are calling it) units to see if this mythical unicorn of picture perfect display without a wire actually exists.

I was able to get my hands on Crestron AirMedia. I’ll not waste more of your time, here it is, the good, the bad and the ugly.

The Good

  • Easily addressable- In an enterprise setting, IP addressing can quickly derail any system that operates over the existing network. Apple TV’s are great products for wirelessly displaying iOS devices, but they only work if they are on the same VLAN. Crestron’s AirMedia connects differently, allowing users to work across VLANs. That’s a big winner for me, since our wired connections (which the box requires) and wireless connections operate on separate VLANs.
  • Management Interface- There is a very simple, easy to use, web interface for each device. One can change the device’s IP address, if a static address is desired, or add company logos etc from a centralized location with no advanced knowledge required.

The Bad

  • Requires wired connection- while this isn’t a terrible fault, and certainly one that is easily remedied, this device requires a wired ethernet connection. Unlike some wireless display devices which can operate off the wireless network, the AirMedia requires a dedicated ethernet connection. In some cases this can be as simple as adding  a hub to an existing rack, but in more “pesky” enterprise network environments it might require another connection to be installed.
  • Application Crashing- The initial application I installed, as prompted by the device’s landing page, would frequently crash, causing the desktop mirroring to drop out. To be fair and honest, I was using a 130 slide powerpoint presentation to test, so I’m not sure if it was something I was doing that was overwhelming the mac-based application.
  • Poor frame rate- this one is in the bad column because it’s to be expected, right now, in wireless display devices. For the most part, at this time, this device isn’t expected to be capable of through-putting a full youtube video; rather it is mostly designed for document sharing, power point presentation etc., perhaps in the future an upgraded device will be capable of handling video presentation, then it will be a big winner.
  • Limited file types supported from mobile- Mobile devices account for the largest percentage of wireless display request, for me. I can’t think of a time when someone has asked to mirror their desktop computer to a projector wirelessly. One thing I didn’t like was that this device doesn’t handle wireless display mirroring of ipad/android tablets and smartphones. In fact that was the biggest complaint I received from the few clients I allowed to take it for a spin.

The Ugly

  • Lag- While I was under no illusion this device would handle high frame rate content, like animations and movies, I was appalled at how frequently the display connected to the AirMedia lagged behind the computer it was mirroring. I assume it wasn’t a bandwidth issue as my office has 40mbps down/ 96 mbps up. At any rate, after about the sixth slide in a presentation the lag between the computer and the display would be two seconds, and eventually reached 10 seconds, which is an eternity when you’re giving a presentation.

All in all the device worked about as well as I could have hoped, if you eliminate the lag difficulty. AirMedia works with more devices than the apple TV, offers more functionality than the chrome cast and costs significantly less than Barco’s Clickshare.

I’m certainly not saying this device isn’t a winner, or it cannot be a good fit for your application. It is not a blanket winner, for me, but there are certainly a few applications and rooms for which it is the perfect solution.


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And So it Goes… Saying Goodbye to Windows XP

“And so it goes…” as Kurt Vonnegut would say, time and time, again in Slaughterhouse Five to indicate death.

Today is the day that technology managers have been either dreaming of or dreading, the end of support for Windows XP, the staple operating system (OS) from technology giant Microsoft. After approximately 13 years, Windows XP will no longer be supported, nor will security patches be developed and released, despite glaring security vulnerabilities routinely exploited by hackers.

According to a recent Wall Street Journal article, Windows XP accounts for nearly 30% of desktop computers according to researcher NetApplications, while Windows 7 holds an approximately 49% share of the desktop OS market. Windows XP is favored among “computers” requiring a small footprint- digital signage units, automated teller machines (ATMs) and control systems for water, sewer and electric plants.

Some campuses started early, and pushed to migrate machines from Windows XP to Windows 7, the university I work for completed their transition two years ago. However, lately I’ve been hearing a lot of chatter among fellow higher-ed technology managers about forming (yes forming) teams to handle the transition to Windows 7, with target completion dates extending to the end of 2014. Windows 7 is two versions behind the latest Windows release of 8.1, and is four years-old in its own right. User adoption seems to be the main hurdle to overcome; as software and hardware manufacturers have released updates to make interfaces and programs compatible with Windows 7, and a majority of Windows 8.

It will be interesting to see how these application critical machines, especially ATMs, are maintained to limit the vulnerability to numerous hacking threats to which their archaic software is susceptible. Will financial institutions and utility providers upgrade their software? A Citigroup Inc. spokesperson is quoted as saying “Citibank is in the process of migrating ATMs away from Windows XP; we have plans in place that will maintain the protection of our ATMs during this transition.”


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Late To the Party: Why BYOD Policies Matter

If your organization doesn’t have a Bring Your Own Device (BYOD) policy than congratulations for being incredibly late the party. The implications of BYOD on enterprise technology, whether audiovisual, network bandwidth, security measures or repair and support are vast and often not appropriately considered within the overall enterprise technology plan.

Affordable, user friendly, technology is widely available. Users often feel more comfortable conducting business from their own devices, whether it’s their iPhone they send corporate email from, or a tablet they use to take notes, or work on files with sensitive information, users are putting corporate security at risk for organizations who haven’t fully thought through the BOYD revolution.

Additionally, for technology managers like myself who focus on the audiovisual aspects of an organizations technology plan, considering the weight of BYOD in presentation system design is incredibly important. Unfortunately, with the wide variety of technology available to consumers, there isn’t a standard for display connections, standard resolutions, digital signal paths; so on and so forth.

Yes, BYOD allows employees to be more agile; to perform work away from their traditional desktops. But failure to create and maintain strict adherence to a BYOD policy can spell doom for any organization’s technology plan. A proper BYOD plan should consider all relevant factors, including the most important X-factor in any corporate setting: the end user. A rock-solid BYOD strategy employs representatives from key areas within a company, here’s a brief overview

  • Legal– a move to BYOD can bring up a number of potential employment and contractual issues.
  • Accounting/Finance– members will need to perform costing projections to see if BYOD is the most cost effective solution
  • IT– the network team will need to consider remote access, security and most importantly the affect on software licensing
  • Sales Teams- I can all but guarantee somewhere, within any organization that has a sales team, someone has made a sale using their own cell phone, or iPad. These can be important users to have as allies, and their input can be incredibly important.




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